How to Delete your AliExpress Account Properly?

by Dwain

This guide will walk you through how to delete an AliExpress account, in a detailed, step-by-step manner.

AliExpress is a popular online marketplace, but if you’ve decided to close your account, it’s essential to follow the proper steps. 

also check out: How to Open Disputes on Aliexpress and Get Refund

What happens when you delete your AliExpress account?

Before we get into the whole deleting process, let’s take a quick look at what happens when you delete your AliExpress account?

When you choose to delete your AliExpress account, several important things happen:

  • Permanent Deletion of Data: All your personal information, including order history, shipping addresses, payment details, and account settings, are permanently erased from AliExpress’s servers. This data cannot be recovered once the deletion process is complete.
  • Inability to Access Account Features: After deleting the account, you will no longer be able to log in with your previously registered user name and password. This means you won’t have access to your purchase records, messages, or any other account-related information from the old account.
  • Cancellation of Pending Orders: If you have any orders that are still pending or in transit, you’ll need to cancel them before proceeding with the account deletion. Once your account is deleted, you won’t be able to track or manage these orders.
  • Resolution of Disputes: If you have any open disputes or cases with sellers, it’s essential to resolve them before deleting your account. Once the account is deleted, you won’t have the platform to communicate or seek resolution.
  • Withdrawal of Account Balance: If you have any balance remaining in your AliExpress account (for instance, refunds or unused gift card balances), it’s important to withdraw it before initiating the account deletion. Once deleted, you won’t have access to these funds.
  • Loss of AliExpress Benefits: You’ll no longer be eligible for any benefits or privileges associated with your AliExpress account, such as discounts, promotions, or exclusive offers.
  • Unsubscribe from Emails and Notifications: Your email address will be unsubscribed from any promotional emails or notifications sent by AliExpress. You will no longer receive updates about deals, offers, or new products.
  • Impact on Seller Reviews and Feedback: Any feedback or reviews you’ve left for sellers will still be visible on their profiles. However, since you won’t have an active account, you won’t be able to edit or respond to these reviews.

Backing Up Your Data

What happens when I delete my AliExpress account?

AliExpress does not provide an official feature for users to back up their data directly within the platform. This means there is no built-in tool or option to export or download your entire account data, including order history, messages, and other account-related information.

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However, you can manually save certain information:

  1. Order History: You can manually take screenshots or copy relevant information from your order history page for your records.
  2. Messages: If you have important conversations with sellers, you can screenshot or copy them to save them.
  3. Shipping Addresses: You can manually copy your shipping addresses to save them for future reference.
  4. Payment Information: Ensure you have a record of any payment methods you’ve used on the platform.

It’s important to keep in mind that any data you manually save should be done securely and in compliance with AliExpress’s terms of service and privacy policies.

Step-by-Step on How to Delete an AliExpress Account

Step 1 Access Your Account Settings

how to Access Your Account Settings on aliexpress
  1. Login to Your Account: Visit AliExpress and log in using your credentials.
  2. Navigate to Account Settings: In the top right corner, click on your profile picture and select “My Account” from the dropdown menu.
  3. Access Account Settings: In the left-hand menu, click on “Account Settings”.

Step 2 Initiate the Deletion Process

how to Initiate the Deletion Process on aliexpress
  1. Locate “Close Account”: Scroll down in the Account Settings until you find the section labeled “Close Account”.
  2. Start the Process: Click on the “Close Account” link.
how to deactivate aliexpress account

Step 3 Verify Your Identity

deleting an aliexpress account
  1. Provide Your Password: You’ll be prompted to enter your password for security purposes.
  2. Select Reason: Choose a reason for your account closure from the provided options.

Step 4 Confirm Deletion

final step to delete an aliexpress account
  1. Review Your Choice: A confirmation page will appear summarizing the actions you’re about to take. Double-check your decision by entering the 6-digit code that has been sent to your registered email address.
  2. Final Confirmation: Click on “Confirm & Close”.

What to Consider when Deleting an AliExpress Account?

  • Pending Orders: If you have any pending orders, it’s recommended to wait until they are completed or canceled before deleting your account.
  • Refunds: Any pending refunds will be processed as per AliExpress’s refund policy, but you won’t be able to access your account to track them.

How Do I Delete My AliExpress Account via the App?

How Do I Delete My AliExpress Account via the App?

The steps to delete your account via the AliExpress app are similar to those outlined above. 

  • Open the AliExpress app and log in to your account.
  • Tap on the Account icon in the bottom-right corner of the screen.
  • Tap on the Settings gear icon in the top-right corner of the screen.
  • Tap on Profile.
  • Scroll down and tap on Delete Account.
  • Enter your email address and the words “Deactivate my account” in the box provided.
  • Select a reason for deleting your account.
  • Tap on Delete My Account.

Can I Recover a Deleted AliExpress Account?

Recovering a deleted AliExpress account is not possible. Once you delete your account, all associated data, order history, shipping details, and payment records, will be permanently deleted.

How to Delete AliExpress Account FAQs

How long does it take to delete my AliExpress account?

It may take up to 72 hours for your AliExpress account to be deleted. Once your account is deleted, you will no longer be able to log in or access any of your account information. 

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Can I delete my AliExpress account without email?

No, you cannot delete your AliExpress account without email. You will need to confirm the deletion of your account by clicking on a link in an email that AliExpress will send you.

What happens to my orders and reviews when I delete my AliExpress account?

All of your orders and reviews will be deleted when you delete your AliExpress account.

Conclusion

Deleting an AliExpress account is a straightforward process, but it’s crucial to understand the consequences. 

Make sure to back up any important data and consider your decision carefully. For more specific information or updates, refer to AliExpress’s official policies.

Remember, once you delete your account, it cannot be recovered. If you’re unsure, consider temporarily discontinuing use instead of permanent deletion.

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